Frequently Asked Questions

Most frequent questions and answers

1. What is your minimum order Amount?

Your total order amount must be at least $400. Orders below this amount cannot be processed.

2. Can I mix different products to reach the $400 minimum?

Yes. You may select multiple products from different categories but minimum order per category is $200

3. How do I place an order?

Simply tap on the drop-down menu on the top right corner of your screen, browse the different categories and select the products you wish to order, put in your information and submit your request

4. Do you handle quality checks?

Yes. We ensure that products meet the agreed specifications before shipment. Additional inspection services can be arranged upon request.

5. Can I request product samples?

This depends on the specific product. contact us for more information.

6. Are Prices fixed

Prices heavily depend on quantity ordered . The more your order , the lower the price within a reasonable range.

7. What is an MOQ?

MOQ stands for Minimum Order Quantity. This is the minimum number of units required per product.
Please note that MOQs may vary depending on the product type, customization requirements, and overall order complexity.

8. Do you offer product customization?

Yes. If you require custom specifications such as logo branding, packaging, color changes, or special modifications, we will discuss the details with you after receiving your order request. note that this is only possible for huge orders

9. How long does the sourcing process take?

Timelines depend on the product type, order size, and customization requirements. Once your order is confirmed, we will provide an estimated production and delivery time-frame.

10. Do you arrange shipping?

Yes. We can assist with shipping and logistics. Shipping costs and delivery timelines will depend on your location and preferred shipping method. We are how ever not responsible for any delays and or damages caused by the shipping company

11. What happens after I submit my order?

Once we receive your order, we will:

Review your product selections

Confirm MOQs and pricing

Discuss any customization details

Provide the next steps for payment